Privacy Policy

Information We Collect

When you join our participant database or inquire about a study, we may collect your name, email address, phone number, ZIP code, the therapeutic areas you are interested in, how you heard about us, and any health history or questions you choose to share in your message. We also collect limited website analytics — such as pages visited, referring site, approximate region, and browser or device type — through Google Analytics and our platform analytics tools. We never ask for your Social Security number or financial account information through this website.

How We Use Your Information

We use your information to match you to current and future studies, to contact you about enrollment and eligibility, to schedule screening visits, to improve our website and outreach, and to send updates when you have opted in. You will only receive study-related communications based on the interests you share with us.

How We Share Your Information

We may share your information with study sponsors and contract research organizations as needed to determine eligibility, with Institutional Review Boards (IRBs) that oversee study safety, and with regulatory authorities when required by law. We also work with service providers — such as data storage and email platforms — who handle data on our behalf under contract and only to help us operate. We never sell your personal information.

Data Retention

We keep your database record for as long as needed to match you to relevant studies, or until you ask us to delete it. Study inquiry records are retained according to the requirements of the study and applicable regulations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Access is limited to authorized staff and partners who need it to coordinate your participation. No method of transmission or storage is completely secure, but we work to protect your data to the best of our ability.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You can withdraw your consent or opt out of future contact by emailing us — we will honor your request promptly. Choosing not to share your information will not affect your ability to browse the website.

Cookies & Analytics

Our website uses Google Analytics to understand traffic and which studies receive the most interest. Google Analytics uses cookies to collect anonymous usage data. You can control cookies through your browser settings or use Google’s opt-out browser add-on. Disabling cookies will not prevent you from browsing or signing up.

Children’s Privacy

Some of our studies enroll pediatric participants. For anyone under 18, a parent or legal guardian provides consent before any information is collected or used. We do not knowingly collect personal information from minors without guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date below. We encourage you to review this page periodically.

Contact Us

If you have questions about this policy or how we handle your data, please contact us:

• Email: info@primetrials.org
• Phone: (832) 779-3377
• Mail: 3422 Business Center Drive, Ste 10684, Pearland, TX 77584